QLife Money
Home Privacy

Terms of Service

Last updated: May 17, 2026 · Effective: May 17, 2026

These Terms of Service ("Terms") form a legally binding agreement between you and VGM LLC, doing business as QLife Money ("QLife Money," "we," "us," or "our"), a Nevada limited liability company with offices in Las Vegas, Nevada. They govern your access to and use of the qlife.money website, the QLife Money dashboard, mobile experiences, marketplace, small-business financial-account and payments features, and all related features (the "Services"). By creating an account or using the Services, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Services.

Sections 16 (Arbitration; Class-Action Waiver) and 17 (Governing Law) require disputes to be resolved by binding individual arbitration in Nevada and waive your right to a jury and to class proceedings, with the exceptions stated there. You may opt out of arbitration as described in §16.

1. Who We Are and What We Do

QLife Money is a personal finance management ("PFM") platform that lets you connect your bank, credit card, brokerage, retirement, and loan accounts; categorize transactions; track investments and net worth; capture receipts; and export tax-relevant transaction data. For small-business users, QLife Money also offers an embedded small-business financial account powered by Stripe, with funds held at Fifth Third Bank, N.A., Member FDIC; platform payments via Stripe Connect; and a national marketplace directory of LGBTQ+-owned and allied businesses.

QLife Money is not a bank and is not a money transmitter. QLife Money partners with Stripe Payments Company for money transmission services and account services with funds held at Fifth Third Bank, N.A., Member FDIC. QLife Money is also not a broker-dealer, registered investment adviser, tax preparer, insurance broker, or consumer reporting agency. Where you use a payments, money-movement, or financial-account feature, the underlying financial service is provided by a regulated third party — primarily Stripe, Inc. and its affiliates, Fifth Third Bank, N.A., and our data-aggregation partner Plaid Inc. — and is governed by their separate terms (see §6 and §7).

FDIC pass-through insurance disclosure. USD balances in financial accounts are eligible for FDIC pass-through deposit insurance if the accounts meet certain requirements. The accounts are eligible only to the extent pass-through insurance is permitted by the rules and regulations of the FDIC, and if the requirements for pass-through insurance are satisfied. The FDIC insurance applies up to 250,000 USD per depositor, per financial institution, for deposits held in the same ownership category. Neither Stripe nor QLife Money is an FDIC-insured institution, and the FDIC's deposit insurance coverage only protects against the failure of an FDIC-insured depository institution.

2. Eligibility

  • You must be at least eighteen (18) years old and an individual U.S. resident with a valid U.S. taxpayer identification number to open an account that uses any financial-data, financial-account, or payments feature.
  • To open a QLife Money for Business account, you must be authorized to act on behalf of the business and your business must be a U.S.-based sole proprietorship, LLC, partnership, or corporation in good standing.
  • You must not be on any U.S. government list of prohibited or restricted parties (including OFAC's SDN list), and you must not be located in a jurisdiction subject to U.S. sanctions.
  • You agree to provide truthful, current, and complete information when you register and to update it as it changes.

3. Your Account

You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately at security@qlife.money if you believe your account has been compromised. You may not transfer or sell your account to anyone else. We may decline to open, suspend, or close any account at our discretion as permitted by law and these Terms (see §14).

4. Subscription Plans, Fees, and Auto-Renewal

Pricing for our consumer plans (Free, Pro, Premium), QLife Money for Business, and Marketplace listings is described on our website. By subscribing to a paid plan, you authorize us (or our payment processor) to charge your designated payment method on a recurring basis until you cancel.

  • Auto-renewal: paid plans automatically renew at the end of each billing period at the then-current price. We disclose the renewal terms before checkout, and we send you a renewal reminder before any annual renewal where required by law.
  • Cancellation: you can cancel at any time from your dashboard. Cancellation takes effect at the end of your current billing period; you retain access to paid features until then. We comply with state automatic-renewal laws including the California Automatic Renewal Law (Cal. Bus. & Prof. Code §17600 et seq.) and similar statutes in other states — you may cancel a plan online if you signed up online.
  • Refunds: except where required by law, fees are non-refundable. We may, in our discretion, prorate or refund payments in exceptional circumstances.
  • Free trial: if we offer a free trial, you must cancel before the trial ends to avoid being charged. We will tell you the date the trial ends and the amount that will be charged.
  • Taxes: our prices are exclusive of applicable sales, use, and similar taxes, which may be added at checkout.
  • Price changes: we may change subscription prices on at least thirty (30) days' notice. Changes take effect at your next renewal. Continued use after the effective date constitutes acceptance.

5. Acceptable Use

You agree not to:

  • Use the Services for any illegal, fraudulent, deceptive, or harmful purpose, or to facilitate money laundering, terrorist financing, or sanctions evasion.
  • Attempt to gain unauthorized access to any QLife Money account, system, or data; probe or scan the network; bypass security controls; or interfere with the operation of the Services.
  • Reverse-engineer, decompile, or attempt to derive source code from any part of the Services, except where applicable law expressly permits.
  • Scrape, copy, or otherwise extract data from the Services other than data that you provided or that pertains to your own accounts.
  • Use the Services to harass, threaten, defame, or discriminate against any person.
  • Upload viruses, malware, or other harmful code; use the Services to send spam; or use the Services in any way that could damage, disable, or impair them.
  • Misrepresent your identity, your business, or your relationship with another person or entity.
  • Use the Services to make automated decisions affecting another person without legally required disclosures.

6. Stripe-Powered Services

QLife Money partners with Stripe Payments Company for money transmission services and account services with funds held at Fifth Third Bank, N.A., Member FDIC. QLife Money for Business financial accounts and certain payments features are powered by Stripe, Inc. and its affiliates. By using these features, you separately review and agree to each of the following Stripe agreements when presented to you in the application flow:

  • The Stripe Services Agreement.
  • The Stripe Connected Account Agreement.
  • Where applicable, the Stripe Financial Accounts for Platforms Terms (formerly the Stripe Treasury Services Agreement) and any deposit-related disclosures required by Fifth Third Bank, N.A., Member FDIC, where the funds in your QLife Money for Business financial account are held.
  • The Stripe Financial Connections End User Terms when you use Stripe to link a personal account.
  • Any other Stripe terms presented to you when you enable a feature.

Identity verification (KYC/CIP). When you open a QLife Money for Business financial account, federal law — including the USA PATRIOT Act, the Bank Secrecy Act, and the Customer Identification Program rules — requires Stripe and Fifth Third Bank, N.A. to obtain, verify, and record information that identifies you and the business, including legal name, date of birth, address, U.S. taxpayer identification number, beneficial-ownership information, and government-issued identification. You authorize QLife Money, Stripe, and Fifth Third Bank, N.A. to obtain and verify this information from you and from third parties (including credit-reporting agencies and identity-verification vendors) and to deny or close an account if it cannot be verified. You agree not to use the Services if you are listed on any U.S. sanctions list (including OFAC's Specially Designated Nationals list) or are located in a sanctioned jurisdiction.

You authorize QLife Money, as the platform operator, to share information about you and your business with Stripe and Fifth Third Bank, N.A. to provide and maintain these services. Stripe and Fifth Third Bank, N.A. may impose their own underwriting, risk, and acceptable-use requirements; if Stripe or the bank terminates or restricts your account, we may correspondingly limit or terminate your access to the affected features.

7. Plaid-Powered Account Linking

When you link a personal financial account through Plaid Inc., you authorize Plaid to access your data on your behalf, governed by the Plaid End User Privacy Policy and other Plaid legal terms. You can revoke your Plaid connections at any time at my.plaid.com or from your QLife Money dashboard. We never see your bank username or password — Plaid collects credentials directly. Removing a connection in QLife Money stops new data flowing in but does not by itself purge data already at Plaid; visit Plaid Portal for a complete revocation.

8. Tax Categorization — Not Tax Preparation

QLife Money helps you organize tax-relevant transaction data and export it to a CPA, accountant, or tax-prep tool of your choice. QLife Money does not prepare, sign, transmit, or e-file tax returns and is not a "tax return preparer" under federal law. Information we surface that is "tax-relevant" (e.g., Schedule C tagging, deduction categorization) is provided for your convenience and is not tax, legal, accounting, or investment advice. You are responsible for the accuracy of any tax return you (or your preparer) ultimately file based on data exported from QLife Money. Consult a qualified professional about your specific situation.

9. Marketplace

The QLife Money marketplace is a directory of businesses self-identified as LGBTQ+-owned, ally-aligned, or otherwise community-aligned. Listings are user-generated content; QLife Money is not the seller of any goods or services advertised in marketplace listings.

  • Accuracy and self-identification. If you publish a listing, you represent that the information — including any owner-identity self-certification, certification badge (e.g., NGLCC), licensure status, and address — is accurate and current. You will update it promptly when it changes. Misrepresentation may result in removal of the listing and termination of your account.
  • Reviews and ratings. Reviews must reflect a real customer experience. We comply with the federal Consumer Review Fairness Act (15 U.S.C. § 45b) — we do not penalize honest reviews and do not enforce non-disparagement clauses.
  • Advertising claims. Listings must comply with the FTC Act and applicable state advertising rules. Health, beauty, financial, and any "guaranteed" claims must be substantiated.
  • Discrimination. Marketplace listings and member conduct must comply with all applicable federal, state, and local public-accommodations and anti-discrimination laws.
  • Licensure. If your business requires a state or municipal license to operate (e.g., contractor, attorney, healthcare, financial services, food service), you must hold a current license and disclose your license number where required.
  • No referral fees for regulated services. We do not pay or receive referral fees or kickbacks in connection with services regulated by RESPA, state insurance referral laws, or similar statutes.
  • No QLife Money endorsement. A listing in the marketplace does not constitute endorsement, certification, or due-diligence approval by QLife Money. We may, but are not obligated to, remove listings that violate these Terms.

10. User Content

You retain ownership of the content you submit to the Services (receipts, photos, business listing content, reviews, support messages, surveys). By submitting content, you grant QLife Money a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (only as needed for display, OCR, format conversion, and security), and display that content for the purpose of operating the Services and any successor service. For marketplace listings and reviews, this license also extends to displaying your content publicly on the marketplace.

You represent that you own or have the necessary rights to all content you submit and that it does not infringe any third party's rights. We may remove content that violates these Terms or applicable law. To submit a copyright takedown request under the Digital Millennium Copyright Act ("DMCA"), email dmca@qlife.money with the elements required by 17 U.S.C. § 512(c)(3).

11. Intellectual Property

The Services, including all software, design, content, trademarks (including "QLife," "QLife Money," and the QLife Money piggy logos), and the structure of the dashboard and marketplace, are owned by VGM LLC or our licensors and are protected by U.S. and international intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Services for your personal or business purposes. We reserve all rights not expressly granted.

12. Third-Party Services and Links

The Services include links to and integrations with third-party services (Stripe, Plaid, Google, Apple, your bank, your brokerage, and others). We do not control those services, and we are not responsible for their content, terms, or practices. Your interactions with any third party through the Services are solely between you and that third party.

13. Disclaimers

The Services are provided "as is" and "as available," to the maximum extent permitted by law and except where expressly stated in writing. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.

  • We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any defect will be corrected.
  • We do not warrant that information returned by linked institutions, Plaid, or Stripe is accurate, complete, or current.
  • We do not provide tax, legal, accounting, or investment advice. Tools that organize, project, or summarize your finances are for informational purposes only.
  • QLife Money is not a bank, money transmitter, broker-dealer, registered investment adviser, tax preparer, insurance broker, or consumer reporting agency. Where a financial service is provided, it is provided by Stripe and its bank partner Fifth Third Bank, N.A., or by another regulated third party.

14. Suspension and Termination

You may stop using the Services at any time and may close your account from your dashboard. We may suspend, restrict, or terminate your account or access to a feature: (a) for a violation of these Terms; (b) to comply with applicable law, a court order, or a regulator's instruction; (c) at the direction of a financial-service partner (e.g., Stripe or our bank partner); (d) where we reasonably suspect fraud, money laundering, or risk to others; or (e) for non-payment of fees. Where reasonably practicable and lawful, we will give you advance notice. After termination, you remain liable for amounts owed and we will retain data for the periods described in our Privacy Policy.

15. Limitation of Liability

To the fullest extent permitted by law:

  • QLife Money and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, savings, business opportunity, goodwill, or data, arising out of or relating to your use of the Services, even if we have been advised of the possibility of such damages.
  • Our aggregate liability for all claims arising out of or relating to the Services in any twelve-month period will not exceed the greater of (a) the fees you paid us during that period or (b) one hundred dollars ($100).
  • Nothing in these Terms limits liability that cannot be limited by law (e.g., gross negligence or willful misconduct, where applicable).

16. Disputes — Binding Arbitration; Class-Action Waiver

16.1 Informal Resolution First

Before filing a claim, you agree to first email us at legal@qlife.money describing the claim and a proposed resolution. We will attempt to resolve the claim informally for at least sixty (60) days.

16.2 Arbitration Agreement

Except as set out in §16.4, you and QLife Money agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a "Dispute") will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, and not in court. The arbitration will be conducted in Clark County, Nevada, by a single arbitrator. The Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of this provision. The arbitrator will decide all issues, including the scope and enforceability of this arbitration agreement, except that a court may decide whether the class-action waiver in §16.3 is enforceable.

16.3 Class-Action and Jury Waiver

You and QLife Money waive the right to a jury trial and the right to participate in a class action, class arbitration, or representative proceeding. Disputes must be brought on an individual basis only. If a court or arbitrator finds the class-action waiver unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in court.

16.4 Exceptions

  • Either party may bring a claim in small-claims court if the claim qualifies.
  • Either party may seek injunctive or equitable relief in court to protect intellectual-property rights or stop unauthorized access.
  • Nothing in this section prevents you from bringing a complaint to a government agency (e.g., the CFPB, the FTC, or your state attorney general).

16.5 Opt-Out

You may opt out of this arbitration agreement by emailing legal@qlife.money within thirty (30) days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and your account email. Opting out will not affect any other part of these Terms.

17. Governing Law and Venue

These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws principles, except that the Federal Arbitration Act governs the arbitration agreement. Subject to §16, any judicial proceeding (including small-claims actions and motions to compel arbitration) must be brought exclusively in the state or federal courts located in Clark County, Nevada, and you and we consent to personal jurisdiction there.

18. Indemnification

You agree to defend, indemnify, and hold harmless QLife Money and its affiliates from any third-party claim, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of (a) your use of the Services in violation of these Terms; (b) content you submit; (c) your violation of any law or third-party right; or (d) the accuracy of data you provide or export, except to the extent attributable to our gross negligence or willful misconduct.

19. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date reflects the most recent revision. For material changes, we will give you at least thirty (30) days' advance notice by email or in-product notice. If you do not agree to the change, you must stop using the Services and may close your account before the effective date. Continued use after the effective date constitutes acceptance.

20. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy and any feature-specific terms (Stripe agreements, Plaid agreements), are the entire agreement between you and QLife Money regarding the Services.
  • Severability. If any provision is held unenforceable, the rest remains in full effect.
  • No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
  • Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a corporate transaction or to an affiliate.
  • Notices. We may send notices to the email address on your account or in-product. You may send notices to legal@qlife.money.
  • Force majeure. We are not liable for failures caused by events beyond our reasonable control.
  • Survival. Sections 4 (fees due before termination), 10 (user content license), 11 (IP), 13–18 (disclaimers, liability, arbitration, governing law, indemnification), 21 (E-Sign consent for prior Communications), 22 (fee, receipt, and money-transmission disclosures), 23 (complaints and error resolution), and any other provision that by its nature should survive will survive termination.
  • Independent contractors. No agency, partnership, joint venture, or employment relationship is created by these Terms.
  • U.S. government users. The Services are "commercial items" under 48 C.F.R. § 2.101 and licensed under the same terms applicable to non-government users.

21. Electronic Communications and E-Sign Consent

By creating an account, you consent under the federal Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001 et seq., "E-Sign") and applicable state laws (including the Uniform Electronic Transactions Act, as adopted in Nevada) to receive in electronic form all communications, disclosures, agreements, statements, receipts, notices, and records that we, Stripe, or Fifth Third Bank, N.A. would otherwise provide in paper form in connection with the Services (collectively, "Communications"). Communications include, without limitation: these Terms and amendments; the Privacy Policy; the Stripe Services Agreement, Stripe Connected Account Agreement, Stripe Financial Accounts for Platforms Terms, Stripe Financial Connections End User Terms, and related deposit-account disclosures; periodic account statements; money-transmission receipts; tax forms (such as Form 1099-K, where applicable); fee and rate disclosures; change-in-terms notices; and error-resolution and dispute notices.

  • Method of delivery. We deliver Communications by posting them in your QLife Money dashboard, by email to the address on file, or, where required by law, by SMS to the mobile number on file. You agree to keep your contact information accurate and current.
  • Hardware and software requirements. To access and retain Communications, you need: an internet-connected device, a current version of a major browser (Chrome, Safari, Firefox, or Edge) with TLS 1.2 or higher, an email account, and the ability to read PDF documents. You must be able to print or save copies for your records.
  • Withdrawing consent. You may withdraw your consent to receive Communications electronically by emailing legal@qlife.money. Because the Services and any Stripe-powered financial account are designed to operate electronically, withdrawing consent will require us to close your account. Withdrawing consent does not apply retroactively to Communications already delivered.
  • Requesting paper copies. You may request a paper copy of any Communication by emailing support@qlife.money. We may charge a reasonable fee for paper copies as permitted by law.
  • Updating contact information. Update your email, phone, and mailing address from your dashboard or by emailing support@qlife.money.

22. Fees, Receipts, and Money-Transmission Disclosures

QLife Money is not a money transmitter. Money transmission services connected with your QLife Money for Business financial account are provided by Stripe Payments Company, with funds held at Fifth Third Bank, N.A., Member FDIC.

  • Account fees. All fees associated with the QLife Money for Business financial account, payments features, subscriptions, and add-ons are disclosed clearly and conspicuously before you take out the product, in your dashboard, and on the QLife Money website. You may also view your then-current fee schedule from the Billing section of your dashboard.
  • Receipts for regulated transactions. For each money-transmission transaction sent from or received in your QLife Money for Business financial account, you will receive a money-transmission receipt generated by Stripe and provided to you in your dashboard and, where applicable, by email. Receipts include the information required by applicable money-transmission laws and the fee charged, if any, so that you can reconcile receipts against transactions and statements.
  • Statements. Where we provide periodic statements, they include account ownership information, transaction history, opening and closing balances, fees and credits, the bank-partner disclosure, and information about how to resolve errors and complaints.
  • Account ownership. Your QLife Money for Business financial account is opened in the name of your business (or, for sole proprietors, in your name). QLife Money is not an owner of the account and does not hold funds on your behalf; funds are held at Fifth Third Bank, N.A. through Stripe.
  • No interest; no credit. The QLife Money for Business financial account does not earn interest and is not a credit product.

23. Complaints, Disputes, and Error Resolution

We maintain a complaints and dispute-resolution program for the financial-account and payments features. This section applies in addition to §16 (Arbitration) and does not require you to arbitrate a complaint before contacting us or a regulator.

  • How to submit a complaint or report an error. Email support@qlife.money or open a support case from your dashboard. Include your account email, a description of the issue, the date and amount of any disputed transaction, and what you would like us to do. For urgent security matters, email security@qlife.money.
  • Acknowledgement and investigation. We will acknowledge complaints promptly and investigate them in good faith. For disputed or unauthorized transactions on a QLife Money for Business financial account or Connect payout, we will forward your dispute to Stripe and Fifth Third Bank, N.A. for handling under the applicable error-resolution procedures, and we will keep you informed of the outcome.
  • Records. We retain complaints, error-resolution records, statements, receipts, and related customer communications for at least five (5) years as required by our financial-service partners and applicable law.
  • External recourse. If you are not satisfied with our resolution, you may also contact the U.S. Consumer Financial Protection Bureau, the FDIC, your state attorney general, or your state financial-services regulator.

24. Contact

  • Legal: legal@qlife.money
  • Privacy: privacy@qlife.money
  • Security: security@qlife.money
  • Support: support@qlife.money
  • Postal mail: QLife Money — Legal, VGM LLC, Las Vegas, Nevada

These Terms describe the legal agreement governing the QLife Money Services. They are not legal advice. Consult an attorney for advice about your specific situation.

© 2026 QLife Money (VGM LLC). All rights reserved. · QLife Money is not a bank and is not a money transmitter. QLife Money partners with Stripe Payments Company for money transmission services and account services with funds held at Fifth Third Bank, N.A., Member FDIC.