Task

Reporting a problem or an idea

How to tell us something is wrong, confusing or missing, and what to include so we can fix it quickly.

How to

Copy the page address from your browser's address bar. Every page has its own, so the link tells us exactly where you were.
Write down what you did, what you expected, and what happened instead. A screenshot helps. Blur amounts and account names first if you prefer.
Never send full account numbers, whole statements, or your bank sign-in. The last four digits of an account are enough for us to find it.
Email support@qlife.money with Beta in the subject line, or bring it to the next Zoom.
We answer every report. If we cannot reproduce it, we may ask to watch it happen on your next call.

Describe the moment you wanted it: what you were doing, and what you reached for that was not there.
Say how you solve it today, even if the answer is a spreadsheet or "I don't".
Email it to support@qlife.money or raise it on a call. Ideas go on a list we review with you.

Email support@qlife.money and say so. No reason is needed.
Disconnect any linked accounts from the Accounts page if you prefer to do it yourself. On request we delete your account and everything in it.

support@qlife.money: The one address for bugs, ideas, questions and complaints during the beta. Put Beta in the subject line.
Zoom check-in: A 30-minute screen-shared call once or twice a month. Calls are recorded; the recording stays on our own computer and is never uploaded or shared.